Privacy Policy

Last updated: December 1, 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name and email address
  • Account credentials and authentication information
  • Payment and billing information
  • Communications with us

Technical Information

  • IP address and device information
  • Usage data and analytics
  • Blockchain transaction data
  • API usage and performance metrics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Monitor and analyze trends, usage, and activities
  • Detect, investigate, and prevent fraudulent transactions

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

  • With your consent or at your direction
  • With service providers who assist us in operating our platform
  • To comply with legal obligations or protect our rights
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Data Retention

We retain personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. We will delete or anonymize your information when it is no longer needed for these purposes.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Rectify or update your personal information
  • Delete your personal information
  • Restrict or object to our processing of your personal information
  • Data portability
  • Withdraw consent where processing is based on consent

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect and use personal information about you. You can control cookies through your browser settings, though this may affect the functionality of our services.

8. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@novalayer.dev